Understanding quality ratings in health care

Tools to Understand Quality Ratings in Health Care
A recent survey found that just 7% of employers use objective quality information to evaluate a health plan. In fact, 89% don’t use or are unfamiliar with any of the objective sources in the survey. Yet 59% of these same employers cite quality ratings as an important factor when choosing a plan.*

Clearly, an information gap exists. This gap is even more troubling when you consider the bottom-line implications of going with a poor quality plan or provider. A 2014 Healthgrades report found a higher rate of complications at hospitals that received the lowest quality ratings. The report also found that better quality can result in lower overall costs — the direct cost of caring for patients who experience complications averages nearly twice as much as caring for patients who don’t.†

Health plan quality

With the right health care quality information, you can play an important role in the health of your employees and your business. Download our health plan quality infographic to learn about the criteria used to determine the industry’s top providers and carriers.

Download the health plan quality inforgraphic

Hospital quality

You can also download our hospital quality infographic to see the pros and cons of the most credible third-party hospital rating organizations in the industry.

Download the hospital quality infographic

* Employer Perspectives on the Health Insurance Market: A Survey of Businesses in the United States, Associated Press–NORC Center for Public Affairs Research, November 2014.
† “Healthgrades 2014 Hospital Quality Report Reveals Risk of Death and Complications Vary Widely Among our Nation’s Hospitals,” Healthgrades press release, October 22, 2013.

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